Store & Shipping Policies
Free delivery: Montréal over 100$ | Canada over 200$ | USA over 300$
Optional: to avoid shipping fees, purchase online to pick up in store and receive 10% off store purchase (made at the same time of online order pick up).
To view or try on an online item before making a purchase, contact Lorraine so she can bring the item into the store for you. Note: the 10% off store item discount would not apply in this case.
Returns can be accepted as an exchange for gift cards only. We are unable to provide refunds. Customers are responsible for all shipping fees, duties, and taxes associated with the exchange. We are not responsible for any shipping or duty fees when shipping back an item for an exchange. To request a return, please contact us and we will get back to you as soon as possible.
Prior to buying, please take your measurements or the measurements of a similar garment that fits you well. We take great care in taking all the measurements needed to ensure that it is the right size and fit for you.
When a garment is shown on a model, their measurements are listed to give an idea of how it will fit you.
All measurements are taken when the fabric is not stretched, though we will also give the extra inches when it is stretched (for example, if a range of measurements is listed, it is because the fabric may stretch to encompass multiple sizes).
All descriptions are very meticulously written and any imperfections on the clothing item are listed.
For any additional information or pictures, please contact us prior to your purchase.